A Global Industrial Tools amp; Equipment Manufacturer needed a partner to manage the Online Parts catalogues function
and its associated creation, maintenance & amendment in order to improve their service margins & their customer’s
Aftermarket experience.

EGS setup a 100+ client dedicated Engineers team which are client dedicated who manage the client’s end-to-end Parts Management function along with its online parts portal.

Expert Global also invested in putting up an office close to the client’s R&D center in India which helped in tighter integration with the client.


Improvement in service margins

Improved flexibility and bottom line

Effective Inventory Management & Enhanced end Client experience